Before AliExpress international packages find themselves at the airport, they have to go through sorting facilities, and one of those happens to be at Shatian Town.
This sorting facility is so common that most of the AliExpress recipients have a tracking status showing that their package was sorted there.
What’s so special about Shatian town? What are the common statuses for packages processed in that facility? Why is my international package stuck there? For these and lots more finer details, cozy in as we get started.
Do You Wish To Listen To The Podcast?
Why Does AliExpress Regard The Shatian Town Sorting Center So Highly?
Shatian Town is only around 21 km from Guangdong Province.
Guangdong is the leading province in China in terms of industrial development and accounts for a Third of China’s exports.
Since Shatian Town is near Guangdong and is strategically positioned near most International airports, AliExpress highly rates the sorting facility there due to the little time taken from transporting the sorted packages to the International departure transport hubs.
Also Read: What Happens At The Fenggang Town Sorting Center?
Common AliExpress Tracking Statuses On The Shatian Town Sorting Facility And What They Mean
What Does “[Shatian Town] Unable To Deliver To Sorting Center Mean?”
When AliExpress says that they are unable to deliver to the sorting center in Shatian Town, it means that there is a reason preventing them from taking such a package for inspection, registration, and routing to the departure transport hub.
Some of the reasons why AliExpress is unable to deliver to the Shatian Town sorting center include severely damaged packages, lockdowns, and inclement weather spanning for days.
What Does [Shatian Town] Package Not Accepted By Sorting Center Mean?
This tracking status means that due to an issue with the package, the Shatian Town sorting center won’t accept to take the package forward to the International departure hub.
Some of the reasons why the Shatian Center sorting facility doesn’t accept a package is when:
- It has prohibited contents such as a Lithium battery beyond the allowed mAh capacity in planes
- It is oversized and below the paid shipping cost. Some AliExpress sellers try to put small parcels in a huge box while directing another shipping partner where such packages will get split up and shipped out separately. The aim of such is to cut the shipping costs without caring about whether the weight and size would be more than what was paid for.
There are usually higher chances of AliExpress sending back a package that has not been accepted by the sorting center than continuing to deliver it.
“[Shatian Town] Processing At Sorting Center” Tracking Status Meaning
When AliExpress says that an international package is undergoing Processing at their Shatian Town sorting center, they mean that the package is already at that facility and they are inspecting, registering, and loading it to a vehicle that will take it to the international departure hub.
What Does “[Shatian Town] Inbound In Sorting Center” Mean?
AliExpress uses this tracking status to mean that a package has arrived at the Shatian Town sorting center where, it will be inspected, registered, and later on loaded into a vehicle to be taken to the international hub for further transit.
“[Shatian Town] Departed From Sorting Center” Meaning
When AliExpress tracking says departed from the sorting center, it means that the package is through with the sorting process and has been loaded onto a vehicle heading to the international transport hub.
What Does The AliExpress “[Shatian Town] Processing Delay At Sorting Center Mean?”
This tracking status means that sorting the package at the Shatian Town AliExpress sorting facility is taking longer than expected.
One of the primary reasons why AliExpress uses the processing delay status is when they are overwhelmed with backlogs, making sorting slower than it usually is.
Again, it might be during the holiday season, meaning there won’t be enough members of staff to work on the packages.
In this scenario, we recommend that you be more patient as packages in such status don’t stay there for long.
Why Is My Parcel Stuck On The Shatian Town Sorting Center For Days?
If the package status doesn’t move for several days, these are the primary reasons explaining the “Why”:
- Inclement weather: Skies have to be clear after packages have been sorted to enable them to get safely loaded into vehicles toward the departure transport hub. If there is bad weather in Shatian Town, it means that they will have to wait until the weather is perfect for normal operations to resume.
- The sorting facility is overwhelmed: The Shatian Town processing center sorts thousands of packages, and in some instances, the staff there might have backlogs, especially during peak holiday times
- There is an issue with your package: Whenever there is an issue with your package making the sorting hard, the staff there keeps it aside as more inspection happens. Depending on how many parcels they handle before getting back to yours, it might take several days or weeks. In all these instances, there isn’t any relevant scan of your package, so you won’t have any new status.
What Do I Do When My Package Is Stuck In The Shatian Sorting Center For Long?
- Get in touch with the seller: If it’s past the estimated delivery date, we recommend that you contact the seller and plan on the forge-ahead. You might agree that they send you a replacement package or send you a refund.
- Use a Third-party Tracking Service: When your package status doesn’t change for days, using a free third-party tracking service such as 17Track will give you finer details about the real status of your package. See, the AliExpress tracking page doesn’t provide all the details.
