When Royal Mail says Due to be delivered today, it’s always an enjoyable thing since you expect your valuables to be with you in a short while.
Others free up their schedules to ensure that they will receive the packages themselves, especially those who have a “signature required” in place.
However, it’s not always merry for recipients as a package that was scheduled “to be delivered today” can end up not getting there with you.
So, what gives? Let’s take a glance at…
4 Reasons Why Royal Mail Says Due To Be Delivered Today But No Package
There Is No One Available To Deliver Your Package
Royal Mail prioritizes recipients who have chosen “Special Delivery” and “Tracked Items.”
If you have none of the above plans, they will deliver to those who have those bouquets and get back to yours when the prioritized ones have been sorted out.
Depending on the time of the year and how there are volumes of packages, your parcel status might not move for a week or even more when the posties are busier.
It beats logic, though, since when they say that a package has been scheduled for delivery that day, any person will expect it to be so.
Missed Timeframe
After Royal Mail assured you that your package was “due for delivery today,” that would have been the case.
However, due to issues such as running out of time as they have end-of-shift time, it could be easy to miss a timeframe.
In such a scenario, the status will still show the same following business day. The problem at that point is when the postie keeps it at the back of the van, making it among the least prioritized.
The Postie Has A Leave Day
When the “due to be delivered today” status update keeps coming every other day, it could be that the postie who didn’t complete the delivery due to issues such as missed timeframe is on holiday.
What I have noted in such cases is that whenever a postie doesn’t complete the standard package deliveries, they pile up until they get back to their job.
Depending on what kind of leave it was, it can take two days or even up to a week for your parcel to get to you.
Lost Package
In some rare occurrences, a package that had been scheduled to be delivered on a particular day may fail to get delivered due to a partial loss, especially when the tracking label gets deformed.
If the package is also small, it may be wrongly delivered along with a bigger one, meaning there won’t be any relevant scan for you.
In that case, Royal Mail won’t have any relevant status for you. Instead, they will try to retrieve your package and deliver it immediately after they see it.
In fact, we featured a lost package as one of the leading reasons why the Royal Mail tracking page doesn’t update.
Wrong Scan
Errors happen every other day and it isn’t any exception when it comes to Royal Mail.
Wrong scans, especially from some cheeky staff who want to show that they are doing their job perfectly are one of the leading reasons for recipients to get confused.
From what I gathered, they do so to buy time and show that they are delivering packages as expected of them. That’s undoubtedly unethical and subjecting innocent recipients to untold anxiety.
What Do I Do When Royal Mail Says Due To Be Delivered Today But It’s Not Delivered?
Go To Your Local Post Office
When Royal Mail says ‘due to be delivered today’ but then they don’t meet that promise, we always recommend that you go to your local post office (if applicable) and politely ask for it.
Typically, there is no one available to bring it to you just yet, and going to get it is more practical, especially if it’s a time-sensitive parcel.
If yours isn’t a time-sensitive package or you can’t conveniently get to the local postal office within your convenience, we recommend that you be patient. If patience doesn’t apply, refer to the other method below.
Contact Your Sender
Since the sender is responsible for ensuring that you conveniently receive your package, letting them know when there is a mishap is a great idea. This is especially practical for packages that have gone past the scheduled delivery date.
Notifying the sender will get them to file an investigation with Royal Mail, and this will hopefully speed up things for you.