There are many AliExpress sorting centers in major towns in China, and one of the busiest is in Guankou Town.
Before packages end up in the departure transport hub for their international transit, they have to be inspected, registered and routed to the best international departure hub.
This process goes through the sorting facilities such as the one in Guankou Town, and today, we will look into the ins and outs of this specific center.
5 Common Tracking Statuses In The Guankou Town Sorting Facility & Their Meanings
What Does [Guankou Town] Sorting Center Handling Problem Mean?
The ‘sorting center handling problem’ AliExpress scan means that due to a problem with a package, they won’t be able to route it further to the departure transport hub.
One of the primary reasons we see in such a scenario is that the package getting shipped out of China is prohibited. For example, large knives with locking mechanisms won’t get past the Guankou Town sorting center as they are prohibited from going out of China.
The primary reason why such prohibited packages don’t go past the sorting facility is that the Guankou Town AliExpress staff knows well that such packages can’t go past customs in China.
To save time, they return the packages to the sellers, and in the worst-case scenarios, close the shops of sellers who keep on trying to sell prohibited products.
When your package receives this scan, there are fewer chances of it going past China. After the guaranteed delivery date, just ask for a different replacement package that isn’t prohibited or a refund.
In isolated cases, packages that received ‘[Guankou Town] Sorting Center Handling Problem’ ended up getting delivered, though. If you are among the few lucky ones, you might end up receiving the package even after it had been said that there was a handling problem in the sorting center.
What Does, “[Guankou Town] Processing At Sorting Center” Mean?
When the tracking page shows that your package is processing at the sorting center in Guankou Town, it means that your package is getting inspected, registered, and routed to the most convenient departure transport hub.
What Does It Mean When AliExpress Says “[Guankou Town] Processing Issue At Sorting Center?”
When AliExpress says that there is a processing issue at the sorting center in Guankou Town, it means that there are prohibited contents in your package.
For example, if yours is a battery-powered package and past a specific mAh capacity, it means such a package won’t be allowed in a plane, making there a problem with processing your package further.
Upon further inspection, AliExpress might decide to proceed with working on your package or even send it back to the seller.
When you see this update, we recommend that you get in touch with the seller right away to see if they can send you a replacement package or a refund. They can also talk to AliExpress and see how best they can help you solve the issue affecting your package.
At this point, it’s crucial to let you know that you won’t see any “resolved” update on the tracking page.
If your purchased electronic device such as a watch or a car spoiler has no battery inside, the package will clear just fine in a matter of hours or a few days.
We have seen this update recurring so much in the Fenggang Town AliExpress sorting center.
What Does, ‘[Guankou Town] Left Distribution Center’ Mean?
When AliExpress says that your package left the distribution center in Guankou Town, they mean that they have loaded it in a vehicle heading to the departure transport hub to be routed to your country.
What Does [Guankou Town] Accepted By Distribution Center Mean?
When AliExpress says that they have accepted your package at the Guankou sorting facility, it means that after inspection, they found your package to have met all the standards for an international journey, and it will be coming to you within the estimated delivery date.
What Makes The Guankou Town Sorting Facility Special For AliExpress?
Following the longest route, the Guankou Town sorting center is only 30 km away from the Xiamen Gaoqi International Airport (XMN). The relatively short distance to this departure transport hub is one of the primary reasons why AliExpress rates the facility so highly for handling international packages.
What Are The Reasons Why My Package Is Stuck At The Guankou Town Sorting Facility For Long?
- Inclement weather: Skies have to be clear after packages have been sorted to enable them to get safely loaded into vehicles toward the departure transport hub. If there is bad weather in Guankou Town, it means that they will have to wait until the weather is perfect for normal operations to resume.
- The sorting center is overwhelmed with packages: The GuankouTown processing center sorts thousands of packages, and in some instances, the staff there might have backlogs, especially during peak holiday times
- There is an issue with your package: Whenever there is an issue with your package making the sorting hard, the staff there keeps it aside as more inspection happens. Depending on how many parcels they handle before getting back to yours, it might take several days or weeks. In all these instances, there isn’t any relevant scan of your package, so you won’t have any updates.
What Should I Do When My Package Doesn’t Move From The Guankou Town Sorting Center For Long?
- Use a Third-party Tracking Service: When your package status doesn’t move for days, using a free third-party tracking service such as Parcelapps will give you finer details about the real status of your package. See, the AliExpress tracking page doesn’t provide all the finest details showing even the slightest movements
- Get in touch with the seller: If it’s past the estimated delivery date, we recommend that you contact the seller and plan on the forge-ahead. You might agree that they send you a replacement package or a refund.
